Shipping policy
Shipping Policy
Thank you for shopping with Voge Accessories. We want your order to reach you safely and we keep you informed at every step.
1. Order processing
After your payment is confirmed, your order is prepared and dispatched within 7–14 business days (excluding weekends and public holidays). Many of our products are prepared specifically for your order at our international fulfilment centres.
2. Delivery time
- After dispatch, delivery usually takes 7–14 business days on average.
- In some cases – for example during peak seasons, customs checks or for remote areas – delivery can take up to 30 days.
- If your order contains several items, they may arrive in separate parcels from different fulfilment centres.
3. Order tracking
As soon as your order has been dispatched, we send you an email with a tracking link so you can follow your parcel. If you have not received tracking information or your parcel seems delayed, please contact us – we are happy to help.
4. Shipping costs
Shipping costs are calculated at checkout based on your delivery address and order. The final shipping cost is shown clearly before you complete your payment.
5. Taxes and duties
All applicable taxes and import duties are calculated and collected at checkout where required. You will not be charged any additional customs or import fees on delivery.
6. Shipping destinations
We ship to more than 35 countries. The available countries are shown at checkout.
7. Lost or damaged parcels
If your parcel arrives damaged or does not arrive, please contact us with your order number. We will investigate with the carrier and send a replacement or issue a refund.
8. Contact
SHOPIEXPERT LTD (trading as Voge Accessories)
Suite 10293, 5 Brayford Square, London E1 0SG, United Kingdom
Email: info@vogeaccessories.com
Phone: +44 7438 079874